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Frequently Asked Questions
How long does shipping take?
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 7-14 business days, and tracking is provided as soon as your order is on the way.
Can I return my order?
Can I return my order?
Yes. We offer a 30-day return policy. If you’re not satisfied, reach out and we’ll help you with a quick, hassle-free return or replacement.
How long does it take to see results?
How long does it take to see results?
Many customers notice improvements within 1–2 weeks. With consistent use, some results may appear in as little as one week. Consistency is key—regular use delivers faster and more noticeable results than inconsistent routines.
Can I use the products with my existing routine?
Can I use the products with my existing routine?
Yes. Base Ascend™ tools are designed to integrate seamlessly with your current skincare or grooming routine.
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